Blizzard Web Site Marketing Cookie Cutter July 11, 2008
Posted by Wilhelm2451 in Blizzard, Diablo III, EverQuest, EverQuest II, Sony Online Entertainment, World of Warcraft, entertainment.Tags: StarCraft II, Wrath of the Lich King
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I have heard more than a few people credit Blizzard’s marketing as a key to the success of World of Warcraft.
Often it is compared against SOE’s marketing, usually in a “Goofus and Gallant” fashion in an attempt to explain how EverQuest II is a better game, yet it is WoW that has millions of subscribers.
With the announcement of Diablo III, Blizzard now has three “new” products in play (but not a release date among them), giving us a chance to see side by side comparisons of Blizzard’s marketing acumen in the web sphere. (but not the WebSphere.) How does Blizzard position and explain these three products?
I started off looking at the Diablo III page. This page has sections for Classes, Bestiary, Environments, Lore and Dungeons. Each section features an entry or two, but will no doubt be filled out further as time goes on.
Then I went to the page for the World of WarCraft expansion, Wrath of the Lich King. This page features sections on the new Class (the Death Knight), Bestiary, Environments, Story (lore), Factions (more lore), and Dungeons. These sections have a few entries each, including interviews with members of the development team.
Finally I went to the StarCraft II page and saw something similar. Not exactly the same, there was only Units & Building and Game Universe sections, but those equate out, in my mind at least, to Classes, Bestiary, Lore, and Environments.
While I commend the clarity of all three of these sites in delivering the sometimes scant information about the games in question, I have to wonder if there is a template at Blizzard for unreleased title web site design. A checklist with the following required items:
- Game Logo
- Iconic Game Artwork
- Features page
- Screenshots page
- Artwork page
- Downloads page
- Movies page
- FAQ page
- Community/Forum page
- Blizzard Logo in game theme color
Thus you end up with three web sites for three different games that feel very much alike.
And what is my point? Aside from the fact that Tobold could have probably put together a realistic mock-up of a Blizzard web site for The Freezing Jihad, I don’t really have a point to make. It is more of an observation about how a leading game company like Blizzard with a vaunted marketing department ends up keeping things simple and predictable.
Nothing here is a mystery. Sites devoted to unreleased games have most, if not all of the same elements. But not many of them are laid out with the style and informational simplicity of the Blizzard sites. Looks good, delivers the information.
I can think of game sites that looked good but made finding information difficult. Gods & Heroes, Age of Conan, and most EverQuest/EverQuest II expansions have fallen into that category.
And there are sites that get the information out there, but are not much to look at. I hope that EA-Mythic (or, soon to be just Mythic again soon) spent their time putting style into their game, because they didn’t waste many cycles doing so to their web site.
Does anybody else follow Blizzard’s pattern of simplicity and style?



Multiple schools of thought, I think. Blizzard seems to go with the “If it’s not broke…” or one best method (and believe that they have found it).
Their advertising methods are supported by the popularity of their games (or is it the other way around?), and they don’t need to try anything new with their advertising to get the desired results.
When you’re a smaller player, no matter how much better your product may be, you are forced to try and “one up” the big kid on the block in any way that you can. Such as getting prospective players attentions by having ultra-interactive race/class layouts like with EQ2, as one example.
That’s my take on it, anyway. Blizzard doesn’t need to come up with an innovative new web layout, or marketing campaign, or IP for that matter. What they are doing works, and judging by their repeated use of things, they work well.
Great post.
On presenting information the web side of things Blizzard is okay, but when it comes to promotion they suck. Look at what the Secret World did to announce their game. It was unique, interactive, and most of all interesting. Look at all cool Mines of Moria web games.
Unfortunately, it doesn’t matter because it’s Blizzard. Blizzard tosses up a teaser graphic and the whole internet goes crazy. Now if they would actually harness and use that potential I’d be impressed.
I have to slightly disagree with you Krones. For starters, I’m completely unfamiliar with Secret World (probably my fault) and when I went to the Mines of Moria page I said to myself,
“Oh hey this is kind of interesting… time to go play a real game!”
Before I even tried out anything. And while Blizzard’s websites are rather simple and quite easy to navigate… they contain a good amount of information.
Also how many other companies put together their own conventions to announce a new product? Not that many.
Brand name is everything. By keeping the marketing forumulated, they are creating links between all their products: recognoze one Blizzard game, recognize them all (I guess).
Oh to be able to edit my posts. Spellcheck for the win!