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Sony – What Does Taking May Off Portend? May 9, 2011

Posted by Wilhelm Arcturus in entertainment, EverQuest, EverQuest II, Pirates of the Burning Sea, Sony Online Entertainment, Vanguard SOH.
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14 comments

Sony has come out and said that they may not have the PlayStation Network up and going until May 31st.

If they make that date, and who knows what is optimism and what is pessimism these days, that would put them off line for 41 days.

There is no news about SOE specifically, but there is no reason to think that they will be up any time sooner.

May 31st would put SOE games like EverQuest, EverQuest II, Vanguard, and Star Wars Galaxies down for 28 days, including 4 critical weekends.

So in addition to the people who won’t be back because they feel Sony has broken their trust, it seems likely that a segment of the player base that is less than fully invested in SOE games may wander off and find something else to do with their time.

The potential for one weekend down seems easily survivable for SOE.  Things could go back to business as usual.

But four weekends down?  The loss of essentially a month of billing and Station Cash revenues plus another month of billing to be given out as an inducement to get people to return is going to be a big hit.  Q2 2011 is going to be a financial disaster for SOE, a company that just had to shed nearly a third of their staff.

You cut like that when you are in a hole.  Now, rather than climbing out of the hole, the bottom has dropped out and the hole has gotten deeper.  How do you counter that?  You boost revenues (unlikely) or cut costs (even more).

My prime concern is that this will invite SOE’s PlayStation lords and masters into the picture even further.  And when you have a hardware group who only cares about software that runs on the PlayStation 3 getting further involved with decisions and planning, visions of the future start to look grim.

What will SOE look like a year from now?  A small group supporting DC Universe Online, FreeRealms, and EverQuest II Extended?

And with the way DCUO seems to be headed, will that even be in the picture?

Roll a D6 May 8, 2011

Posted by Wilhelm Arcturus in entertainment, Humor, RPGs.
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9 comments

Just because.

I’ve got my pouch of dice around here somewhere…

Pointed out by Xyd.

No SOE This Weekend May 7, 2011

Posted by Wilhelm Arcturus in entertainment, EverQuest, EverQuest II, Pirates of the Burning Sea, Sony Online Entertainment, Vanguard SOH.
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5 comments

We wanted to let you know that our games will not be up this weekend. We are working around the clock to get our services back up and running soon. Thank you for your continued patience and support.

From the SOE Facebook Page

Ouch.  It is one thing to be offline during the week, but we are now into prime time, the busiest time for an MMO.

But then, the PlayStation Network shows no sign of coming up any time soon either.

Here is hoping for next week.

On Making Better Players May 6, 2011

Posted by Wilhelm Arcturus in entertainment, EVE Online, MMO Design, Rift, World of Warcraft.
19 comments

MMOs need to strive to help create better players, not engineer the game to cater to the worst players

Quoted in SynCaine’s post “Back to Azeroth

SynCaine’s post was about Rift shifting closer to the World of Warcraft level of challenge (which I am sure Syn would say was almost no challenge at all) via plans by Trion to introduce a Dunger Finder-like grouping mechanism for instances and reduce the difficulty of expert dungeons, which I gather are the Rift equivalent of heroics in WoW.

The quote came from one of the threads on the forums discussing these changes.  I did not see the thread myself, so I do not know if there was more to it.  But the quote itself is simple and seductive, seeming almost self-evidently correct when read.

And like many such sentiments, it is easy to make the general case, but tough to work out in detail.

How do you design an MMO to create better players?

In the comment thread on the post I asked that question.

SynCaine’s response borrowed, somewhat amusingly I thought, an idea from real life theme parks.  He suggested putting barriers in the game the would stop people from progressing until they had demonstrated a certain degree of proficiency.

Or, in my mind, “You must be this tall to ride on Space Mountain.”

Unfortunately, there isn’t much at Disneyland that will increase your height if you are not already tall enough for the ride.

Similarly, in WoW and games like it, there isn’t much that will help you increase your skills to advance to the next aspect of the game as things stand right now.

You start off in the world, an experience that has gone from being soloable to being pretty much a single player experience and which pretty much pushes you into a DPS role.  (It is no mystery to me why there are so many DPS players in WoW.) There is nothing there to teach you how to be a healer or a tank, or even how to avoid pulling aggro as DPS.

But the next aspect of the game is instances, which means being in a group and knowing how to play one of the three defined roles, tank, healer, or DPS.  But the game has really shown you how to play those roles.

And, lest you think that this is just a WoW problem, let us look at EVE Online for a moment.

When you start off in the tutorial and you run missions.  The initial missions teach you some basic functionality of the game.  But if you progress down the mission path you find that what running missions really teaches you is… how to run missions.

You end up with skills and a ship optimized to defeating NPCs.  So I have in my hanger a shield tanked Drake, a speed tanked Cerebus, and my AFK sushi boat, the armor tanked Dominix that can just sit there and absorb damage while its drones go out and pick off NPC ships one by one.

But none of those ships would really stand a chance against somebody with a similar ship fitted for PvP.  And a ship fitted for PvP would be inefficient to take on missions.

So the move to PvP means starting fresh.

Now, somebody will say that of course you have to go do off-line research.  And for refining a PvP fit I would agree.

But why doesn’t EVE teach you thing one about PvP?  To this day a great deal of the fittings in EVE are a mystery to me.  Granted, the game isn’t very good at explaining even simple concepts, like how many missiles your launcher holds, but at least it explains how to fit it, load it, aim it, and shoot it.

So, while I love the idea behind the quote at the top of this post, I haven’t really seen an MMO that fits the bill.

Am I missing a game?  Is there an MMO out there that does have the mechanics to create better players?  And by that I do not mean a system that walls off, impedes, or frustrates the less skilled players so they cancel their accounts and go away.

And how would you go about making a game that created better players.  How would you set things up in-game to train somebody to be a tank in WoW or a 0.0 pilot in EVE or any other example you choose?

There are these different paths in MMOs.  And the starting path doesn’t appear to lead to the next path, and that path never gets close to the following one.  How do you make things so that the paths connect, or at least branch, so you end up with a more skilled player base?

Because the alternatives seem to be to either cater to the less skilled and end up with a game with less challenge or to ignore the less skilled and be content with a much smaller player base and revenue stream.

The Thermometer Says 96, But It “Feels” Like We’re Going to be Roasted Alive! May 6, 2011

Posted by Wilhelm Arcturus in entertainment, Humor.
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2 comments

Weather Underground, a weather service based on data from amateur weather stations.

It is like open source for weather reporting. It is proof that people aren’t just talking about the weather, they are trying to do something about it.

And it is the weather reporting service of choice for Google.  Or at least it is one of the default apps on iGoogle.

Good enough for Google, good enough for all of us.

So imagine my surprise when I checked the outside temp this past afternoon.


I wonder what it would feel like without those clouds.  We sure could use a breeze… or would that turn the whole place into a convection oven?  Either way, I would recommend staying inside if you are in the vicinity of Campbell Ave. and Foote St.

Meanwhile, a couple of miles down the road nobody is in danger of feeling as though they were being baked alive in a giant oven.


It is still partly cloudy, but only 78 degrees, which is what it is supposed to feel like around here on a spring afternoon.

That is quite a gap.

So I decided to check with the National Weather service, which is apparently too snooty to take weather data from just anybody’s back yard, sitting in direct sunlight, get’s hit by the sprinklers every other afternoon, weather station, and instead feels content to tell me about the temperature based on how things are going at the airport.

Normally I would point out that not only do I not live at the airport, but that the place always feels hotter than the rest of the valley because it is made up of a couple of square miles of black asphalt surface which seems to collect and radiate heat.  Out on the tarmac at SJC is the only place I have been since that bus ride in Madera County that felt like it was 165 degrees.

But the National Weather Service apparently knows something about weather stations.

They said it was 85 degrees and that it felt like 85 degrees.  Since this matched up with the readout from the cooling system in our office, I guess I have to give them their due.  Or dew.  Or something.

You might ask why I didn’t check the weather read out in the building first.

Well, that is nearly 4 cubes walk away, while Google is right here on my desk…

PlayStation Network Threatens to be Back Up Before I Finish Making My Fancy “Days Down” Graphic For the Side Bar May 5, 2011

Posted by Wilhelm Arcturus in entertainment, Sony Online Entertainment.
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2 comments

Or so says the EQ2 Wire.

I’ll believe it when I see it.  I’m going to keep working on the graphic.

In other news, when it comes to SOE, there is no other news.

It is still down.

Follow Up Clarification – The EQ2 Wire does not mention my attempt at a fancy graphic for the side bar.  They are just reporting that the network might be up… and that Wired is trying to figure out who done it.  Also I think I managed a pretty amusing comment on that piece.  Go me.

Quote of the Day May 5, 2011

Posted by Wilhelm Arcturus in entertainment, MMO Design.
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18 comments

I’d put someone who is watching TV and trying to raid with a nonsense spec on the same level as someone spewing racism in chat; both result in a lesser gaming experience.

SynCaine – Comment on his post “Back to Azeroth”

That strikes me as something close to a call to ban those who won’t optimize their spec.  You can certainly get there from that quote.

I can’t quite get on board with the sentiment, but I am known for not simply not playing well with others, but for not playing with strangers at all,  and just sticking with a regular team.

The whole optimization, min/max things seems to be the topic of the week.

What do you think?

Slow Progress in the Frostfang Sea May 5, 2011

Posted by Wilhelm Arcturus in entertainment, EverQuest II, Instance Group.
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In my mind, it was a simple plan.

We would spend two of our Saturday night sessions in the New Halas starting zone, the Frostfang Sea, and then progress on to bigger and better things.  We would move quickly to actual group content.

After all, running Frostfang Sea only takes me about 3-4 hours solo.  The parts that slow me down are where there are so many mobs around that you have to clear them out slowly, which is to say, the parts that would benefit from being in a group.

So, with our “three hours on a Saturday night” play time budget, I figured I was being generous and leaving ourselves quite a buffer.

Then zone design and UI challenges arrived to thwart my simple plan.

We had spent one evening on the first island getting into the swing of things.  But then it took us a whole night to finish off the second quest hub as a group.  And there really were not that many quests.

Not even much space in this quest hub

As I mentioned last week, it seems awfully difficult to determine simple points of fact, like if everybody is on the same set of quests.

We thought we had this figured out this time around.  There is a tree control in the group tab of the quest journal with the title “shared.”  Before setting out, I checked to make sure all of the quests we were looking to cover next were listed under the “shared” category.

What we learned after the first round of quests was that “shared” meant “shared by at least one other person in the group” and not “shared by everybody in the group.”

Not the definition we wanted at all.

And so, once we got everybody on the same set of quests, the procedure became to simply read out the list of quests, usually just 3 or 4, and have everybody verbally acknowledge that they had all of the quests read out in their journal.

Quest Audit Huddle

Crude but effective.

And if that had been our only issue, we could have pressed on to our ultimate goal of the night, which was to finish the starter quest line, get out mounts, the penultimate reward for the quest line, and be ready to move on to bigger and better things.

We were, however, thwarted by yet another issue which I mentioned last week, the fact that a very small percentage of quests share updates across the group.

Quests that were about killing a certain number of orcs or frost weasels or what have you, they tended to update across the group.

But any quest which involved collecting drops, picking things up, placing things in specific locations, fixing things, destroying things, or, in one case, pouring beer on things, those required each of the people in the group to do individually.

And I realize that this is no big news flash after last week.  What made this an unexpected pain was that most of the quests the second quest hub, the one in the cave, were of the no shared update variety.

This was compounded by a few cases where the updates people needed were from items relatively limited in number.

So we stood around a lot waiting for death totems or basilisk eggs or slain Coldain to spawn so we, and the other players in the area, could race to them to get the update.

Yes, other players.  There is a problem you don’t really run into at low levels in EverQuest II Live/Classic/Original/Whatever very often.

So we got bottle necked more than a few times trying to finish up a quest that, solo, takes about 2 minutes.

I appreciate that SOE was using the new player quest line as an opportunity to show off as many different variations of the go get stuff/go kill stuff quest type as they could, just to give people a taste.  I just wish that the message that the new player zone sends about grouping is, “F your friends, they are holding you back!”

Thus, even with my attempts at efficient pathing through the parallel quest paths, we ended up just getting to the point where we advanced to the final quest hub in the new player experience before people began calling it a night.

And so, three weeks into the EverQuest II Extended adventure, we are still in the starter zone.  And we are there still primarily because we insist on playing as a group.

All was not lost though.  As it was a double experience day, most of us cranked up the AA slider and our AA totals quickly surpassed our levels in most cases.  That was nice.

It was also nice to find that those Bronze and Silver players in the group could, in fact, spend their AA points.  I couldn’t remember if that was on the freebie feature list.  This made me feel better about telling them to move their sliders, which I did without considering the differences in account types.

And we hauled everybody into New Halas to show them where to sell status items to help the guild advance.

The Status Vendor in New Halas

The guild was closing in on level 3 the last time I checked.

Since this coming weekend is Mother’s Day/VE Day, it was assumed that we probably wouldn’t be able to get together as a group.  So everybody was given free reign to finish out the quest line, get their horse, get to level 20 or so, and be ready for adventures ELSEWHERE in Norrath.

And then the whole hacking thing cropped up, the games went down, and now we’ll probably be standing exactly where we were last when the next group night comes along.

Dude, you're staring again

We shall see when that next group night comes along.

Meanwhile, our experience as a group in the Frostfang Sea made Meclin nostalgic for the Isle of Refuge, the old EQ2 starter zone.  That experience seemed to be much more group friendly.

One Possibly Amsuing Result of the Sony Hacking May 5, 2011

Posted by Wilhelm Arcturus in entertainment, Humor, Sony Online Entertainment.
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I had to laugh when I read this over at Kotaku.

Sure, it hasn’t come to pass, but it would be amusing if it did.

Hackers, it seems, get $5-10 per credit card/identity sets on the… do we call it a black market?

Anywhere, where ever it is they do their buying and selling, that is the price range.

But there is a worry in the hacker community that if all of those Sony credit card/identity sets suddenly flood the market, the price might drop as low as $1-2 per set.

Life is tough all over I guess.

Meanwhile, the latest SOE update just showed up.

We regret that we were unable to bring services back online today, and continue to work hard on the issue!

It has to be painful down in San Diego this week.

SOE To Remain Offline Until Friday… Or Longer May 4, 2011

Posted by Wilhelm Arcturus in entertainment, EverQuest, EverQuest II, Pirates of the Burning Sea, Sony Online Entertainment, Vanguard SOH.
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9 comments

The key quote from this article in the San Diego Union-Tribune, noted over at EQ2 Wire:

Rodriguez added that Sony Online Entertainment’s network would be shut down until Friday and possibly longer. The company has contacted the FBI to investigate the attack.

And if the shut down bleeds into people’s weekend free time, their weekend game time, then people will start looking for something else to play.

As Syp sort of asked, can SOE recover from something like that?

There is the player base in general to consider.  Surely the hard core, long time players will return, but I wonder how fragile the EverQuest II Extended player base is.  Dose free to play’s low bar to entry also imply a low threshold to abandonment?

Then there is the who question of confidence in Sony, SOE, SCEA, et al., in holding our personal data.  Should Sony, as Cringley and Lum suggest, outsource the whole thing to the likes of PayPal or PlaySpan?

(PlaySpan is now owned by VISA, which I think gives it the legitimacy to be considered.  Games like World of Tanks use it already.)

Or will we all forget about this in a month or two and things will be business as usual… until it happens again?

Addendum: Develop has posted an excellent time line of the Sony PSN and SOE hacking saga.

(I recall all the grief I got for not wanting to give EA-Mythic a credit card number in order to take advantage of their 10 free days offer.  Doesn’t seem so unreasonable now, does it?)

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