Do You Feel That Sony Has “Made Good?” August 5, 2011Posted by Wilhelm Arcturus in entertainment, EverQuest, EverQuest II, PlayStation 3, polls, Sony Online Entertainment, Vanguard SOH.
Tags: PlayStation Network
I started out a while back on a long post about the Sony “Make Good” program detailing all of the various things they put out for people to apologize for their down time all to ask the basic question up there in the title. Has Sony made good by you?
Remember that PlayStation Network and Sony Online Entertainment down time?
But I decided to wait until Sony was fully back online, even in Japan, which took quite a while. Then I was distracted by other things. And then we stopped playing EQII, which took Sony off my mental radar to a certain extent.
And now here we are in August.
All of the big service impacting events happened from mid-April to mid-May.
So I thought it might be a good time to do a hindsight poll and to keep things simple while I was at it.
That is a very simple poll.
I started off with a snarky, 17 answer version of the poll, with all sorts of shades of gray, but then decided to streamline things.
Basically, Sony gave various groups some small things to say they were sorry. Did that make a difference?
If you cannot remember what you got, I am going to say that the answer for you is probably “maybe” at best.
Likewise, if you know exactly what you got, and even liked what you got, yet you still feel uncomfortable now with Sony having your personal information, I would think you would have a difficult time justifying a “yes” answer.
On the other hand, if you liked your bennies and have gone back to life as normal with whatever SOE game you play, then I think “yes” is probably the right answer.
So what do you think? Did Sony’s plan make you happy?
I would also like to know if anybody took advantage of the identity protection service offer that Sony made available to all of its affected customers.
My bet would be that almost nobody signed up for that and that it turned out to be an extremely cheap token for Sony to offer.
You can fill in you exact shade of gray on the subject in the comments or as an “other” selection in the poll itself.