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SOE Finally Gets a REAL Server Status Page August 31, 2011

Posted by Wilhelm Arcturus in entertainment, EverQuest, EverQuest II, Sony Online Entertainment.
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I have long complained that what passes for server status pages for SOE games like EverQuest and EverQuest II have often displayed information with little relationship to reality.

This is something that seems so easy, and which competitors like Blizzard have done so well, that I have boggled at SOE’s half-assed approach to the problem.  I swear at one point the EQ status page was static HTML that somebody just updated manually… when they had the time.

Now though, that might finally be at an end.

SOE has launched their new unified server status page.

EverQuest II Status

The page is a huge step forward.

Granted, it still needs some work.

Currently it only displays the status for EverQuest II, EverQuest, Star Wars Galaxies, and DC Universe Online.  I suppose the Vanguard servers are touched so infrequently that assuming they are up is safe.

And the region data column seems to be only partially populated.  Test might pass for a region I suppose, but where is “live?”

And the sorting of the servers is obviously based on some database key not visible in the display.  Alphabetical sorting by server name would be appreciated.

But otherwise, SOE seems to going in the right direction with this.  I will have to check back on patch day and see if status and reality actually align now for SOE.

It is interesting to see that of the EQ servers, only Fippy Darkpaw and Antonius Bayle are running at a load level other than “low.”

Addendum:

SOE seems to be continuing work on the page.  They have now added more games and tinkered with the information displayed, including the freshness of any given status.

The Game List, Sept. 2

Logical sorting patterns still seem to elude them, but you cannot have everything I suppose.

Comments»

1. epic.ben - August 31, 2011

Sweet It’s like it’s 2005 over at SOE. Glad to see they are catching up with the times.

2. Wilhelm Arcturus - August 31, 2011

My worry is that this will be another Station Launcher level project, with an initial burst of activity and some good ideas that are subsequently left to wither.

I am impressed that they went with an easy to remember URL though.

http://www.soe.com/status/

3. bhagpuss - August 31, 2011

Don’t hold your breath on this either ever working properly or even continuing to work even as well as it does now. Just this evening I tried to use the Mobile EQ2 app for the first time in a several months. This thing was introduced at the start of the year and worked very well. At first. It currently doesn’t work at all for me and a quick forum search confirms that, as I suspected, it hasn’t worked reliably for months.

SoE have a very long history of introducing good ideas that they then neglect. EQIM was a great application that they just let die on the vine. EQ2Players, much ballyhooed, hasn’t worked for years. Cross-game chat, a brilliant innovation that I used every day, went buggy and then largely died. There are many more examples.

There is absolutely nothing wrong with SoE’s imagination and innovation, but their application, accuracy, discipline, competence and especially their attention span leave a lot to be desired.

4. Stabs - August 31, 2011

Implemented just in time to say:
SWG – Bria closed forever
Starsider – closed forever
Infinity – closed forever

5. stargrace - August 31, 2011

The assumption about Vanguard would be wrong! They were down twice this week for hotfixes and bug patches, as well as the week before for their first bug squash in a long time. This is going to be an ongoing thing as well as their two content updates this year. I hope they add VG to the list soon, even if it does only have two servers.

6. Wilhelm Arcturus - September 1, 2011

@Stargrace – They added Vanguard today. Your wish has been granted. Use the rest of them wisely.

I see Planetside is on the list too now.

7. Wilhelm Arcturus - September 2, 2011

Hah, and this evening Free Realms, EverQuest Online Adventures, and EverQuest Mac made the page!

EverQuest Mac! The closest to original EQ you can find these days. I hear that the sleeper still hasn’t been awakened there yet.

8. Iceman - February 26, 2013

Now when the servers are down the status page is under maintenance. What a poorly run dev team . . .

9. Wilhelm Arcturus - February 26, 2013

@Iceman – Of course the page is down. Hah! That is hilarious!


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