No word from Turbine back on a support ticket opened on Monday evening.
Turbine seems to be copying the SOE support model in that regard. Tickets I open with SOE seem to have a 50% chance of disappearing into a black hole, never to be heard from again once the auto-confirmation is sent.
Say what you will about Blizzard, but when I open a ticket with them I get something back, besides an auto-confirmation, within 24 hours.
Has anybody else tried to use a game code generated from a referral by a LOTRO lifetime member? Do they generally work, or is this common issue?