If we are radio silent [on] something you know it is quality drama.
-Aryth, CSM 13 member, announcing the CCP post
Previously on season 13 of our favorite show, CSM Drama, the real life politician Brisc Rubal had been accused by a fellow CSM member of sharing confidential information with his corp mates, allowing them to enrich themselves. For this CCP threw Brisc off of the CSM and banned all of his EVE Online accounts for life.
Brisc protested his innocence, and he had his share of supporters. But he also faced many jeers from those who mocked his carefully worded response as something a politician would do.
That quieted down after a bit. After all, CCP had spoken. They certainly would not make such a public accusation with such a severe penalty if they had not done a thorough investigation and were absolutely sure of the facts.
And then, of course, we found out that they did not, in fact, do a thorough investigation and, upon further reflection, announced that they needed to review the facts.
I described this as the “nightmare scenario,” a dramatic public pronouncement that they had to walk back, a situation that would leave nobody satisfied. An actual investigation into the events would now take place.
Naturally, this made some people happy, Brisc no doubt included. Others complained loudly about CCP, the CSM, and the unfairness of the world, where high profile players get second chances.
Now we have the final statement… at least I hope it is the final statement, but I thought the first statement would be final as well… from CCP after having completed an actual investigation.
Final Statement On Brisc Rubal Follow Up Investigation
Dear Citizens of New Eden,
Following on from our statement on April 17, we have completed our review of the Brisc Rubal investigation and determined that our initial findings were incorrect. Neither Brisc Rubal nor the other players implicated in this incident breached CCP’s confidentiality, the terms of the Non-Disclosure Agreement, or used privileged information to obtain an in-game advantage.
We made a mistake here and we offer our formal apologies. First, to Brisc Rubal and the two other players involved, both for making the allegations and for the disturbance and stress caused by the way in which we handled this situation. Second, for not collaborating with due care with the members of CSM 13, who have acted responsibly throughout. Lastly, we owe our sincere apology to the EVE community for this error. We take full responsibility for any confusion and mistrust caused by our initial assessment of the situation.
After reviewing our assessment of the information on which these allegations were based and having spoken repeatedly with everyone involved, it’s now clear that our initial actions were based on unsubstantiated assumptions. While we were motivated by a desire to protect the working relationship between the CSM and the EVE Development Team with all due speed, had we taken the time to review the information with greater scrutiny, this incident could have been resolved without the disruption that has since occurred.
We aim to make it up to all concerned. Right now, we are in the process of restoring access to the EVE Online accounts of all three affected players, returning any confiscated assets and providing rectification as appropriate. We will work to set this right and will be making changes to our procedures and policies to ensure this kind of situation does not reoccur.
Thank you for your understanding.
Basically, CCP was wrong, know they were wrong, admits they were wrong, and has announced that they were wrong.
I think any internal review of what happened… one hopes they have some internal feedback process, since the only way you learn from mistakes is to examine how they occurred and build in checks to ensure the don’t happen again… should focus on what happened that led to this phrase:
…it’s now clear that our initial actions were based on unsubstantiated assumptions.
Holy moly, they did all of that based on what now? It sounds like they just took somebody’s word for it, not the way to go in a game where shading the truth and presenting points of view as fact are long standing aspects of the meta.
Naturally, the forum thread to discuss this final turn has much of what you would expect. There are people at least mildly happy that CCP ended up with at the right decision, scorn for CCP jumping to conclusions, and an array of pundits wanting to know if everybody who got banned gets a review now. The usual suspects preside.
In the end Brisc Rubal, whom CCP called out publicly, as well as Pandoralica and Dark Shines, the two unnamed alleged co-conspirators, have been cleared. The “INIT 3” go free. They get their account reactivated and their stuff back and probably some sort of “we’re sorry” gift for all of the trouble.
As for what Brisc will do now, he made a short statement on Twitter:
And so it goes.
Brisc will be appearing on the Open Comms Show, which you can find on the INN Twitch channel, tomorrow night at 18:00 Pacific time, 21:00 Eastern time, or 01:00 New Eden time. There he and Dirk MacGirk and the Open Comms Show team will no doubt have much to say on the topic and many memes to share.
Naturally, other people are covering this story as expressing their opinions, though probably not as many as covered the initial bans. Bans are news, retractions are not, so guess which will dominate Google search results when you look up Brisc Rubal going forward?
And you know something isn’t really a thing on the internet until there is a Downfall parody of it.