Tag Archives: Amazon

The New World Brimstone Sands Update Launches Today

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Time to see where all that listening got Amazon Games I suppose, as today marks the launch of the Brimstone Sands update to New World.

Brimstone Sands

A year and a couple of weeks after the launch of New World Amazon Games is back with their first expansion-like update to the game.

The hallmark of the update is the Brimstone Sands zone, from which the update takes its name.  Pegged as being 2.5 times the size of the Everfalls zone, it features new territory to control, new mobs to fight, a new story line, an new expedition (dungeon), a new weapon, new Heartgem abilities, and, as mentioned so prominently in the post I highlighted earlier today, new architecture.

In addition to the new zone, there is also a revamped starting experience which includes:

  • Optimized Quest Flow – Quest flow through zones has been optimized, with NPCs who move around with a story that takes players through each region of the game, unlocking side content to pace out the experience.
  • New Quest Dynamics – We’ve added a variety of new quest dynamics, from wave events to tracking and traversal challenges, puzzles in the ruins, unique interactions with the world, and dynamic events players will encounter.
  • Streamlined Story – We’ve revised onboarding to stay focused on the central storyline, introducing the legacy of King Arthur in Monarch’s Bluffs and a curse and famine from the sorceress Medea in Windsward. Players will still converge on the Hermit Yonas to start on the path to becoming Soulwardens, but the Yonas quests have all been consolidated in Everfall. The Hermit himself is now more mobile, while the story and quest flow vastly improved.
  • Zone Upgrades – We’ve also added a lot more character to the zones and settlements in Monarch’s Bluffs and Everfall, with new enemies, new major locations, and new challenges in the quests and open world.

The are also a pile of quality of life fixes:

  • Adjusted XP curves for multiple gameplay aspects:
    • Character Leveling: Greatly reduced character XP required after level 20.
    • 140% reduction through Level 45, then 160% reduction through Level 60.
  • Town Projects: XP rewards have been reduced by 75%.
  • Faction Missions: XP rewards have been increased by 125%
  • Lore Notes: XP rewards have been increased by 200%.
  • Gathering: XP rewards have been increased by 200%.
  • POI Discoveries: XP rewards have been increased by 200%.
  • Gathering Trade Skills: XP rewards have been increased by 125%.
  • Corruption Portals: XP rewards have been increased by 150%.

That is actually a pretty common feature of MMO expansions, reducing the requirements needed to get to the new content.

There is also a huge list of things marked as “fixed” for this release in the patch notes.

Now the question is whether or not any of this makes the game worth returning to.  I know some people have gone back… enough that the collapse of servers down to the bare minimum has come back to bite Amazon.  There are long queues and, while they have handed out free server transfers, that always requires coordination with friends and guilds and what not and most people just try to stick where they are unless they have no attachment to anybody on the server.

Our group is not currently tempted, but we’re just getting into Wrath of the Lich King Classic and will probably remain there into the new year.  However, it will be interesting to see how others react to the update and whether or not it gives the game the legs to be sustainable.

Related:

Quote of the Day – No Lessons Learned from New World

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Listening is fun. Listening makes people happy because they know they’ve been heard. Listening works. And listening makes you successful.

-Scot Lane, New World Game Director in a guest post at Venture Beat

The title of the post from which I drew that quote is New World: What we’ve learned during our first year, and it is one of the most anodyne and self-serving posts I have ever read.

Like that post, an ad for New World

Sure, it is up on VentureBeat, which has incredibly shallow journalistic standards.  Vacuous and self-serving is practically their brand when it comes to guest posts.  But this post sets a new standard for vacuous.

This post made me mad.

Not hot headed, rage mad, but the cold, irritable sort of mad that comes when somebody thinks you must be some kind of idiot, that you’re such a mark that you’ll believe whatever they’re selling to the point that they aren’t even putting any effort into the sale, they’re so sure you’ll just buy it.

I don’t want to over-sell my anger.  I am not on a mission here or anything.  But I felt the need to note this down in order to remember it.

We can start with the quote I chose, which is the most quotable bit of text in the whole thing and really the theme of the post, how much they are listening.

And with a post focused on how well they listen, how much fun it is to listen, you might think it would be filled with example of their listening prowess… and you would be wrong.

It isn’t devoid of examples.  The post goes early on to mention how the game changed from a crafting/survival game to a full fledged MMO based on feedback.  That is actually a solid example of some sort of listening, though the post-launch experience tends to argue for the fact that the team didn’t know what they were getting into.  As I noted before launch, they went from possibly being a big-league Valheim with server rentals to pay the bills to another MMO.

They sold a lot of boxes, but I am not sure that counts as a win in the long term.

Then he quickly goes into the easy wins that were based on feedback.

Things like easier leveling, accessing inventory while running, removing orbs (keys), low-cost fast travel, increased run speed and many more have all come about based on player feedback.

I never experienced half of those during the months we played (no listening then) and the other half were being asked for in beta and took a long time to get into the game, and all of them were pretty trivial to implement.

The lesson doesn’t seem to be “we listen” but “eventually we listened when things were going badly and we needed some quick wins.”

Then there is the third example of listening, which is in the big finish section of the post under the heading Adapt and Improve where it is explained that people thought the architecture in towns was too monotonous.  This was the bit that the author said kept bothering him.  So they added some buildings that were not of the same style.

That was the closer, the point on which the whole post landed in the end; buildings were too same-y.  And that was where my anger began to seethe.

What a waste of an opportunity.  What a way to demonstrate the lack of listening.  What a whole bunch of nothing.

Now, I didn’t expect somebody from the team would come out and remind people that they went from 900K people online trying to play the game (and largely failing due to server queues) to 20K six months later, or that their attempts at fixing game and economy breaking exploits either caused more problems than they solved or rewarded the exploiters and punished the rest of the game, or that as the game population collapsed that they merged servers so quickly that returning to the game is a chore.

But I did kind of expect that a post about listening would include a bit more concrete evidence of actual listening.

Oh well, making me happy clearly wasn’t the point of the post.

No, with their new Brimstone Sands update launching today, this was a puff piece to cast the illusion that everything is (and always was) fine and dandy and problem free in New World because they did all that listening.

I am sure those that are coming back will enjoy the new architectural options.

My character is still broke, stuck behind a pile of grind, and on some server somewhere behind a long queue.  Any desire to return is overwhelmed by that and the memory of how little the company actually did listen when they were making bone headed changes to the game.

Amazon, Twitch, and Lost Ark

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I think we’re all pretty much in agreement that streaming in general, and Twitch in particular, are now pretty much accepted as part of the marketing plan for video games.  Streaming spreads the word about new titles, can revive or promote older releases, as happened with Among Us, and, except for the occasional greedy lunkhead, is generally seen as a good thing by the industry.

Video game streaming and Twitch are here to stay, at least until something better comes along.

Twitch is Twitch

In fact, the whole thing has turned around a bit, as I understand it, to where hours streamed is as much a success metric for some titles as things like press coverage and Metacritic scores.  People will go buy and play something that looks good on a stream.  As leaders, follows, or bellwethers, depending on how you view them, a major streamer like Asmongold playing your game, or in the case of World of Warcraft, leaving your game, has an impact.

Which brings me to the web of Amazon, everybody’s favorite online retailer, and how they are boosting Lost Ark on Twitch.

Amazon, of course, owns Twitch, and has since late 2014.  It has long since been integrated with Amazon Prime, their subscription service that gets you free shipping, their streaming service, games and bonuses on Prime Gaming, and other things I am probably forgetting.  Didn’t we get a free jar of asparagus water at Whole Foods at one point?

Since Lost Ark launched, you’ve also had an opportunity to score some free in-game goodies.  All you’ve had to do is watch some designated streamers on Twitch and you could have earned yourself a couple of pet packages, a paper hat, some battle items, and what looked to be a hoverboard.

Grab it when the time is up

Just four hours of viewing in a day gets you one of these fine items and, since I am always up for a freebie, I had Twitch up on one of the streamers showing Lost Ark with “drops enabled” for five days straight.  Claimed them all, I did.

My Lost Ark loot

Naturally, in my case “viewing” meant getting the channel up in a browser tab with the sound off and putting it in the background while I did other things.  I was out of the house playing Pokemon Go with my wife during the Johto event this past Saturday for one drop.

But that doesn’t matter.  As far as Amazon and Twitch were concerned, I was logged in and watching Lost Ark for 4+ hours for five days straight.  Me and thousands of others, if one looks at the channel numbers.

Checking in on progress

Not that any of this is particularly unusual.  Other titles, such as World of Tanks, Rocket League, Smite, Fortnite, and even Crowfall have similar events going on right now.  And other games let you earn channel points for watching them.  I redeemed a nice GalNet Dominix SKIN with channel points by watching the official CCP EVE Online channel.

But it does at least “feel” a little different when Amazon Prime Gaming is using Amazon’s Twitch to get streamers to focus on Amazon Games and their latest title.  I don’t think it is necessarily unethical in any way, but when the whole circle is Amazon you at least start going, “Hmmmm…”

And then there is the timing itself.  This past weekend, the second week out for Lost Ark, also happened to be the opening weekend for Elden Ring, that game of the many 10 out of 10 reviews.  The stated reason that Lost Ark had the event was that people missed it the first time out, so they were giving people a second chance.  And that could be true.  I missed out.  I didn’t even know it was a thing until the second chance came around.  But a suspicious mind will wonder still.

Elden Ring was popular on Twitch this weekend all the same.  Asmongold spent a good deal of time streaming that rather than Lost Ark, as an example.  But he has a huge dedicated following.  He will get 30K viewers no matter what he streams most days. (And, as an aside, I really want him to try EVE Online, just to have a streamer with more people watching him than are actually playing the game.)

Other streamers however, are not that influential.  I spent my time logged in and watching somebody with a couple thousand viewers who probably chose Lost Ark over Elden Ring or something else because a bunch of viewers, even AFK viewers, would boost their stats and their ad revenue, if they ran ads.  The possibility no doubt influenced what they chose to stream, which gets us back to the question about who is leading and who is following when it comes to what gets streamed.

Anyway, a post without a point really.  It just seemed worth noting.  And I got my silly items for the game.

The hover board and one of the pets

Meanwhile, I wonder if this past weekend will have an impact on my Twitch stats when that comes around with the new year.

Looking into Lost Ark

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Lost Ark, the free to play ARPG MMO goes live on Steam today for people who didn’t pre-order.  Those who did put in some cash for a founder’s package got to start playing on Tuesday, once they had the update issues worked out.

Welcome to Lost Ark

I actually plunked down for the cheapest founder’s package just to get an early look at the game, and it is probably good that I did.  Over at Steam DB they were showing a half a million people playing concurrently already, and they have already had to add some new servers to support the influx, and are adding more today.  Character creation has been limited on some of the original servers and I imagine things will be more hectic today once the flood gates have opened.

So why Lost Ark?

First, somewhat to my surprise, this game was already on my radar back in 2016 and made the cut of games I might play in 2017.  Of course it and some of the other titles (I had Pantheon and Camelot Unchained on that list as well ferchrissake) did not ship and somewhere along the way since then the game entirely slipped my mind.

Fast forward to 2022 and it has Wikipedia page now, has been out in Korea for a little over two years, and was picked up by Amazon Games to be published in the West.  And it was via Amazon that I heard about it as I follow the Amazon Games discord for news about New World and whatever else they are working on, including Lost Ark.

Yeah, but why Lost Ark?

Basically, because it was described as a clicky action title and an MMORPG all rolled into one.  What is not to like about that?  Also, free, cheap to get on board early, and whatever.  Why not try something new that at least superficially presses a number of my buttons?

So how is Lost Ark?

Initial impressions… it is very Asian in that “giant sword, overwrought armor, stilted dialog” sort of way.  That isn’t necessarily bad.  It has its dedicated fan base in the west, and even I used to watch badly dubbed Asian martial arts films with awkwardly stilted dialog back in the day.  Frankly, they should embrace that.

That should be “somebody sent us up the bomb” to start with

The game itself has a few classes to choose from, though it looks like they left space in the UI for additional classes later on.

The basic class list

Yes, gender locked classes are a thing.  That is very much an Asian MMO thing.  Warriors are men, while mages and assassins are women.  But at least there are his and hers gunners and martial artists, though I didn’t check to see if they were actually identical to each other beyond the sex divide.  Also, all women must wear high heels.

The classes each have a difficulty 1-5 difficulty rating.  I went with warrior because it had a 2 out of 5 difficulty, though if you’re going to make a rating scheme like that and don’t have a 1 and a 5 in the selection, I am not sure you’re doing it right.

Character creation has the usual set of hairstyles and faces you might expect from an Asian title, with hair and makeup options that apparently have quite a range of color options.  I stayed pretty conservative, but I saw some crazy samples out there.

The classes each have subclass specializations.  For the warrior I had the option of berserker, gunlancer, and paladin.  You get to try out the subclass specializations as part of the character creation process.

What warriors can be

After some fiddling around, I went with paladin first, which seemed to suit me.  But I still went back and made a berserker, just to see if it played differently.

I made it through the tutorial into the first town where you learn about the arks and their loss and how the tablet that describes where they are has a big chunk missing, which has critical aspects of the tale.

Somebody took a bite out of it

The combat seems to vary between facing masses of mobs that you dispatch with your special attacks and the occasional boss mob with a special mechanic that you have to dance around… or just lay into and DPS down while keeping the health potions flowing.  Just don’t run away if it is a public boss, because it will reset for everybody.

Another pack of bads to lay the smack down on

The main problem for me so far has been the control scheme.

I am not saying that you cannot have your own special set of controls, but there was probably smoke coming out of my ears early on as I tried to come to grips with a control scheme that put abilities in the WASD section of the keyboard.

Not the control scheme I was expecting

So far it has been entertaining enough.  The story really starts in the first town where you learn what is going on and where you need to go next.  You also get a mount pretty much right away.

Riding on day one

Otherwise it is very much in the ARPG genre.  You fight things.  You gain xp.  Loot drops on the ground.  You carry on.  It is an interesting mix of Diablo-style click fest and Asian MMORPG.

The title is also full up on all of the things you expect to find in a no subscription, free to play title.  It is fully formed on that front in a way that New World is not with a large cash shop, daily login rewards, and all the trimmings.

Welcome to the cash shop

But one of my New Year’s predictions was that New World would end up moving in that direction as time passes.  It pretty much has to in order to survive.  “Cosmetics Only” is the cash shop ideal.  The reality is you gotta sell the crap out of everything possible to make money.

I am not completely sold on it yet, and I bet it will be full up come this evening with people trying it out this weekend, so we’ll see if I can even get on to play at that point.  But it has potential.

Related:

Addendum:

Looks like there will be some delay in the launch.

Update:

New World and the Winter Convergence

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With the holiday season on us every MMORPG worth its salt has some sort of event running that picks up some of the Christmas holiday traditions while steering away from being overtly religious.  Everybody loves presents and decorations, nobody wants to go to midnight mass or be the human sacrifice at the winter solstice ritual.

New World is no different, so they had their own event, the Winter Convergence Festival.

The totally not Christmas holiday event

I can be indifferent at times to in-game holiday events.  Mood, rewards, and effort required all play into the mix, and I wasn’t sure I was going to bother when I first noticed snow on the ground and special banners at the gate of every town.

Snow in an otherwise tropical setting

But there was a tree in town with presents under it, from which you could take one daily.  And since it handed me 100 coins as part of the deal, I was down with that part of it.  Some day I want to own a house, if only for the town storage upgrades you can get, and I have been mostly treading water with around 7,000 coins in my pocket.

Probably the oddest part of the event was the “lost presents” aspect.  As you ran around the world, lost presents were scattered along the roads, to be collected.

Who loses this many presents

As you collect them, the presents begin to add up in your inventory, and they have weight, so eventually you want to do something with them.  For that you have to head off to one of the Winter Villages, which are marked on the map.

Winter Village spotted

At the Winter Village you can convert presents into Winter Tokens, the currency of the event.  It is also there you meet the Winter Wanderer, the abominable snowman role model and faction leader of the event.

He’s a big boy, though no word on whether he bounces or not

I say faction leader because, like your normal faction leader, he has a quest or three for you and is also the vendor at which you can spend you Winter Tokens.  Oh, and you have to gain status with him just like you normal faction as well, which you can do by running down his quests, collecting your present at the big pile in every town, and picking up lost presents.

Just like your faction there are a series of ranks to earn

The first rank gets you some food options, while the other ranks, which you must earn, get you gear for levels 15, 30, 45, and 60

There is gear you can buy with your Winter Tokens, and some furniture as well, though the gear was what was most attractive to me.  Though, even on the gear front there were only a few pieces worth claiming.

For my one and only character… I still want an alt on my server… the kite shield seemed like a decent upgrade, and the musket was good too, though that was mostly because I don’t use the musket very often.

All of the other gear was not very well oriented towards being a tank, which calls for maximum constitution.

So I wasn’t really excited about the whole thing, but I figured I would earn my way into the level 30 gear and maybe the level 45 gear if I was feeling ambitious.  And then somehow I managed to get myself all the way to Holiday Regent and the level 60 gear and the pile of recipes that are also at that level.

Made it all the way

I guess if I made it to the maximum faction rank I can’t really claim I was indifferent to the whole thing, though I will once again say that handing me 100 coins for grabbing a present from various town trees daily was a strong motivator.

Probably the most annoying aspect of the whole thing, aside from picking up presents by the side of the road, was the need to go all the way to the Winter Village to figure out where you stood on the climb through the ranks.  But that seems pretty typical of the New World UI.

And, even at Holiday Regent rank, I still keep going to the tree in town… because 100 coins.

There is money under the tree for me

That was my MMO holiday event for the season really.  I have socked away the high level gear I bought in Monarch’s Bluff to retrieve once I level up… if I even remember where I have left them.

Sent to a New World in New World

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We have been at New World for a while now as a group… we’ve finished the first dungeon finally… but we came in late, long after the initial surge of players had abated.  The game isn’t dying as some would have you believe.  It still gets a concurrent user count that keeps it well within the top ten titles on Steam according to the charts, but that is still well down from the 900K numbers we saw early on.

Welcome to a New New World

We started getting notifications last week that our server… as well as the server my alt was on… were on the list for merges.

These servers were on the list

There was also a count down clock, which was a helpful reminder, but which also put an obvious damper on activity on our server.  Nobody was going to spend any time working on upgrading trade skill stations or bother taking territory if it was all going to be gone once the counter was done.  That meant a continual stream of server messages about various things being downgraded due to lack of effort put in to maintain them.

It took a while before our destination was announced.

We got our destination the day before the merger

There was a FAQ available, for those who could find it, the indicated that the target server that your server was getting merged into would retain all of its territorial control and you would just be a new player injected into that situation.

On the plus side, the merger seemed to go smoothly.  Amazon seems to have planned well enough for this and worked out whatever kinks there were in the system with the first couple of test merger.  When I logged in that afternoon my characters were on their new servers.

Stan is now on Lintukoto

There was also a brief reminder as to what the merge meant to people.  You kept your stuff and your company, but lost territory and didn’t get any refund on fees for listings in progress.

The merger impacts explained

Logging in for the first time though, we were clearly strangers in our old home of Windsward.  The Covenant owned the center of the map, including Windsward, while the Marauders owned the west coast, while our Syndicate faction had just the three high level areas on the east coast.

The before and after maps for us

That meant higher taxes, higher travel fees, and fewer freebies for us.  But at least the Covenant held Windsward had upgraded trade skill stations.  After watching everything drain out on Parima over the last week, it was nice to have access to better facilities.  And the town was very crowded, like Windsward was back in the early days of New World, thick with players.  So mission accomplished on that front.

And the Syndicate wasn’t taking this situation lying down.  Within hours of the merge the syndicate players had formed up and were focusing on taking Windsward, so it might be our town again.  Syndicate groups were out hunting the other faction and assailing the Windsward fort.

Unfortunately, hovering around level 30 as we were, there didn’t seem to be much we could do to help the cause.  As I understand it, only PvP faction quests help undermine the ownership of a town, and that seemed like an invite to get ganked constantly by level 60 players.

So, for now, we’ll just have to get used to Windsward being under new management.

The banner of Bunny Co is no longer a familiar site

The hardest thing for the moment is just remembering the name of the new server.  I had barely memorized the old one.  Otherwise, things seem to be working as advertised.

New World and the Peril of Choice

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A game is a series of interesting choices

–Sid Meier

As we delve further into New World I am watching closing the effects that our choices in the game have.  The game is trying to have its way as a sandbox-ish title in things from specs to which town you call home, each being a series of choices.

How interesting they are remains to be seen.  I don’t want to knock Sid, but I’ve been known to start a dozen games of my current favorite Civilization title before settling on a map and situation to which I am willing to commit.  And even if the one I choose doesn’t pan out, the cost to start over is minimal, the first hundred moves often being the most interesting in a game.

I am not committed in any serious way to my game in Civ, not the way I am to my character and choices in your typical MMORPG.

New World wants you to commit, which is a bold choice in a genre where games like WoW, which has classes, has basically given up on class specs and commitment and you can just respect in town or simply when you’re not in combat. And it isn’t just with your character spec.

New World is divided up into series of zones, 11 of which can be captured by a company and held in the name of one of the three factions.  Each of those zones has a town and the game would really like you to commit to one town.

In furtherance of that, there is no magical bank that has all of your stuff ready and available in every settlement.  There isn’t even a supernatural postal system that allows you to drop a full suit of armor in an envelope to be sent off to yourself, a friend, or one of your alts, an accessible at every post box world wide, for just a few coins.

Instead in each town you have a personal storage shed.  It is probably too small by half, and all the more so due to the raw materials needed for the crafting changes they implemented, but it does have a magical property or two, like the ability to use materials from it when using the crafting stations in town.  You can also have stuff moved from your storage sheds in other towns… if they are owned by the same faction and you can afford the rather steep pricing… so the game isn’t completely absent magical delivery systems.

But having the shed localized to a specific town forces you to commit to that location, as do the crafting stations available.  Those have to be leveled up to be able to craft at higher tiers, and maintained over time.  It isn’t a lot of good committing to a town that only has tier 2 crafting available if you plan to advance those skill and make useful items over time.

Housing as well.  While it is instanced, it does give you more storage and a recall point with a cool down… or so I am told, I cannot yet afford a house… and it is fixed to a specific town as well.

All of which offers you a choice of where you want to commit and, once committed, to support and defend the town that you choose.

Amazon hedged a bit on the trading post.  I am sure there is a statement in a design document somewhere that says trading posts should be restricted to the zone in which they are located, that cross regional trading is bad.  But somebody probably foresaw the inevitable population decline… the server groups they created seemed like a pretty transparent method of doing server merges when I first saw them… so trading posts are server-wide.

On our server we have committed to Windsward, which seems to be the popular spot.  It is always bustling when other towns I visit are fairly sparse.  The Bunny Company of our faction, the Syndicate, holds the Windsward region and has defended it successfully since we showed up.

Passing the Bunny Co banner at Windsward

There crafting stations are all upgraded, though they have been slipping of late.  They were all tier 5 when we first arrived.  Many have now slipped to tier 4 though.  That is still good enough for my own needs, but does not portend well for the future.

We are in the post-queue era of New World now.  Populations have tapered off.  On our server the list of companies shows only a few of them beyond the “1-5 players” level.  I want to get another person into our company as it would apparently make us the more of a stand out on the server.

As I noted, Windsward is starting to atrophy a bit, with crafting stations falling down to tier 4. (And our kitchen is a mere tier 2 affair now.)  Bunny Company has successfully defended Windsward so far, but other Syndicate territories has fallen.

The Parima server map as I write this

The slackening of effort appears to be completely related to the lack of end game and the erring too far on the theme park side of the equation.  Crafting as a vocation seems like something of a dead end, at least where I sit.  I have been focused on armoring, and am wearing heavy steel gear that I crafted.  But the market almost always has an upgrade available for 20 coins or less for nearly every slot.  Gear is bind on equip and, unless you fail to repair it, is good forever or until you upgrade.

Salvaging gives the game a bit of an outlet for excess gear besides the rather stagnant trading post, but the market seems destined to stagnate aside from consumables and crafting raws.

Oddly, a couple of things I would like to be able to buy… repair parts, which our Amrine run ran me out of, and Azoth… are not items in game.  Oh well.

And things could be much worse.  When I was grousing about alts I decided to log back in with my first character and his server has faded pretty hard.

The map has gone green

Ten of the eleven regions are held by one company and Windsward, where I had been working, is very quiet with all the crafting stations fading.  (Technically, three companies hold ten regions, but they all have the same name with a -1, -2, and -3 appended.)  While there are lots of companies in the 26-40 size range that are members of different factions, whenever I check in the ownership status does not change.

So there were a lot of people on that server at one point.  I joined it early on launch day and then it ended up with a deep queue by the first evening.  But now things seem to be settled.

In the end Amazon has setup a game where we have to make choices and commit to them to various degrees… skills and stats can be respec’d for a cost, while settling down in a town means contributing and hoping it stays in your faction and upgraded… but hasn’t given players something that they are willing to commit to in the longer term.

As I mentioned at the top, we’re in the post-queue era.  While the game is still rising up past 100K daily and past 150K on weekends according to the Steam charts, a concurrent player count that many games no doubt envy, that is a far cry from the 750K daily norm that the first few weeks saw.

It feels like Amazon either better have a card up its sleeve to play to bring people back to the game or that it might be time to collapse some of those server groups down into fewer servers to keep the player count steady all around.

A Week in the New World

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It has been quite a week for Amazon Games and New World.  There was clearly quite a bit of pent up demand for a new MMORPG launch.

Welcome to a New World

I was digging through lists of MMO titles to see when the last big launch really was.

WoW Classic was huge when it hit in 2019, reviving Blizzards fortunes as they shambled about with Battle for Azeroth.  But that was a nostalgia play, and while it did stand out, it was delivering something old.

I suppose there was Black Desert Online in 2015.  That got a lot of attention.  And there was Guild Wars 2 in 2012, which shares a business model with New World.

But I really thing that the last big budget, major studio, all eyes on the launch event might have been Star Wars: The Old Republic in late 2011.  At least that is the way it feels to me.  I mean, you could make an argument for WildStar perhaps or, more convincingly, The Elder Scrolls Online, both 2014 launches, but they feel a bit short of the mark.

No matter which mark you choose, it has been a while and New World is reaping the benefits of that thirst for a new experience.  And it manages to deliver, bringing on board things like skill based classless advancement and a more active combat paradigm for which a some players have been loudly asking loudly for year.  Even the setting feels different.

This combination of a hunger in the market along with getting something fresh, or different enough for the norm to feel fresh, led to success beyond expectations.

I logged on early on Tuesday and created a character and there were already queues for some of the popular servers, with the Valhalla served in US East running up to the 25K mark by the early afternoon.

Server queues on Tuesday

Over on US West the El Dorado server pushed past the 17K mark.

Servers were said to be setup to allow only 2,000 players in at once, so for Valhalla there were 12.5 times as many people trying to get in as the server could hold.  The game quickly began to be called Queue World as Amazon rushed to open more servers.

The irony is that the servers were setup in groups that were clearly designed to be collapsed down into a single server should populations dwindle.

Server groups detail

A classic “plan for failure” mode, which given how the MMORPG market has gone over the years where many a title has seen a huge surge at launch only to have their player base dwindle in months, or even weeks, when the fresh game smell has worn off, is a wise move.  They may yet need that option.  We’re still in the fresh moment of discovery.

Over on the SteamDB charts, New World was vying with CS:GO as the most popular title on Steam.  During the week the game surged past 700K concurrent players, getting into the 900K range with the weekend.  As with EVE Online, the peak concurrent time seemed to hit around 19:00 UTC, when Europe is still online, North American is in full swing, and a few early risers in the Pacific are on and playing.

SteamDB numbers at 19:04 UTC on Sunday Oct 3rd

The queues quickly spread to all the servers.  I thought I had been clever, rolling up on a low population server, but by Tuesday night my character was locked behind a 4 digit queue and I honestly didn’t care that much about the game to wait.  I went and played more Diablo II Resurrected.

As the week went on, some more friends got interested in the title and jumped in.  The plan seemed to be just to get into a server in the same region and work out getting together when the free server transfers Amazon promised came into being.

I gave up on my first character and went to roll up a new one on a server without a queue.  There were plenty of new ones to choose from so it seemed like my problems might be over.  But it was not to be.  I was able to create characters on new servers, but whenever I tried to connect I got a connection error trying to get into the game.

No queue does not mean no problems

My guess is that the starter zones on various servers were full up with new players so the game wouldn’t load me in.  I tried on half a dozen otherwise low population and zero queue servers before giving up.

So by Thursday evening there were a lot of people upset at the game.  Amazon put out a statement that they were working hard to address the situation.

Posted Thursday evening

But promises and good intentions only buy so much.  Belghast summarized the situation and mood very well in his Friday morning post.

But Friday morning also saw an update from Amazon.

At lunch I opened up Steam and went to log into New World, just to see how deep the queue was on my first character and had that awkward moment of suddenly being in the game when I didn’t have any time to play.  I was almost in a bit of panic.  I had better do something while I was able to log in lest I not get another opportunity any time soon.

But I need not have been in a state.  As it turned out Amazon pushed a number of changes into the game including raising the cap on the number of players allowed on a server, adding a much more aggressive idle timeout, and designating some servers as “full” so that new characters could no longer be created on them.  That and more new servers seemed to settle things down quite a bit.

Of course, it isn’t perfection yet.  While in US West as I write this the server queues are all in single or double digits and most servers have no queue, US East still has a dozen servers with four digit queues.  EU Central, which is at its peak time as I write, has four digit queues on a lot of servers and it looks like about two thirds of servers have a queue over 100 deep. But there are still a pile of servers with zero queue.

And Amazon still has work to do on idle timeout.  They’re going after those people you see doing things like running against walls to appear active while they’re AFK.

Meanwhile, the impact of simply allowing more players onto servers has yet to be assessed.  There is already a bit of harvest competition going on as people vie for rare resources and settlements are very crowded.

But overall they seem to have at least momentarily improved the situation.  In these circumstance you fight the battle in front of your and worry about tomorrow when it arrives.

Jeff Bezos was out in the press declaring the game a success.  And with probably a couple million boxes sold at $40 a pop, it has no doubt been a nice payday for Amazon.  Those are some enviable first week numbers.  But, as we know, an MMORPG is a marathon and not a sprint.  We’ll see how it goes in the long term.

Related:

A New World Dawns

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The day has come at last.  After changes and postponements and what not, New World goes live today.

Just how new and how worldly?

I received an email yesterday morning from Amazon with the Steam key that was the fulfillment of my pre-order.  I launched Steam and plugged that in and downloaded the client, which weighed in at about 39GB, putting it about on par with the Diablo II Resurrected client I downloaded last week.

After that all there was left to do was wait.  And even the wait wasn’t that long.  The various server regions were all set to start up at 8am local time… except Australia for some reason.

It is 8am somewhere

That means pretty much everything is live now.  But I won’t bother to log in until later today, after work and the usual rest I need.  It is hard to sit at you desk at home all day working and then transition to games.  I need to be somewhere else for a while.

Amazon has provided a whole bunch of details about the launch in a post on their site, including the list of servers available.

Meanwhile, somebody has also put together a whole web site about which streamers will be on what servers for launch so you can avoid  the servers that are going to get slammed because somebody with 100K followers is going to swamp the server.

As for why I am playing, a legitimate question after my somewhat tepid summary of the latest beta relative to where the game stood a few years back, there are a few reasons.

First, I remain interested in how it turned out.  The change to a theme park stance has worn away any hype I might have had for the title, but that might be a good thing.  Hype knows no sense or logic, it only knows hype and it is very easy to let hype inflate your expectations.  Lower expectations mean a more appraising look at the title and less likelihood of real disappointment.

Second, it has been a bit of a ride getting here since the game was announced back in 2016.  Five years isn’t that long of a stretch… let me tell you about some Kickstarter backed MMOs that promised to ship more than five years ago that still aren’t even in beta… but given the gyrations and the delays and the change of course… again, I am interested to see where it ended up.

Third, it is a bit of an event in the genre, the first big studio launch of an MMORPG in a while.  How it goes will likely be read as a barometer for the genre as a whole.  Are MMORPGs a thing again?  Is the market ready for new blood?  And how long has it been since I was at an MMORPG launch?  Expansions don’t count and I cannot remember the last time I was there on day one for a new title.

Finally, it is kind of a low commitment.  New World is buy to play; grab the box for $40 and no subscription required.  I am down with that.  Not having a subscription cuts both ways of course.  While it makes it easy to buy in, I also have a tendency to prioritize the games I am paying a monthly fee for when it comes to play time.  But we’ll see.  I also want to see the day one cash shop versus what it looks like a year from now.

I have no idea where I will end up server-wise.  And the fact that companies (guilds) are capped at 100 people means I’ll likely not join one any time soon if only to avoid taking up a limited resource for some group.

And, of course, we’ll see if Amazon is really ready.  There is certainly a chance that there will be issues.  It would barely be an MMORPG launch without some problems.  I’ll be along for the ride.  Let’s see how it rolls.

Addendum: I peeked in this morning just to see how things were going and it is queues everywhere, rolling up into the 25K zone for some “cool name” servers, like Valhalla in US East.  I expect we might see some additional servers coming online before the weekend.

Addendum 2: Oh yeah, new servers inbound

New World Blues

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Heroes are not to cry
So hold your head up high
The future is ours to see
So come on and rescue me
So tell me what I have to lose
I am ready to feel these new world blues

-New World Blues, Gov’t Mule

It has come to this.  Once I was annoyed by people always telling me that this MMO or that was so much better in beta, and now here I am treading down that same path.  I am here to say that New World was better.

Kinda… sorta… in a way.

Just how new and how worldly?

I’ve been meaning to write about New World for some time now.  At first it just wasn’t possible.  I was in some of the very early testing, back when the Imperium got a blanket invite to come play test the game.  Everything was under an NDA back then.  No screen shots, no blog posts.

More recently I just haven’t been moved to write because the way the game evolved just didn’t move me.  But the launch date it growing near and soon we’ll be awash in posts and news and whatever about the game.

I am sure that my not being all that enthusiastic says more about me than it does about the current state of the game.  But the way the game evolved also says a lot about what players want, or what they think they want.

Back in the early beta the game felt very much like what H1Z1 was supposed to be… H1Z1 Just Survive that is, not the clownish battle royale game it became.  This was going to be Smed taking what was learned from that and refining it into a better game that would deliver on that promise.  It was going to be sandboxy and allow players to group up and hold territory… you don’t invite a pile of null sec EVE Online players to your early beta for anything else I bet… and have a whole survival aspect to it.

And the initial world felt rough and dangerous.  There wasn’t a lot of guidance, PvP was on out in the open world so people were wary of each other, it had a really interesting vibe to it.  Crafting was raw but good.  You had to make things, and to do that you had to gather resources.

There was an early element in the beta where I had made a bow and was out learning how to hunt deer and wolves that felt really right.  It was that same sensation that later drew me into Valheim.  The early New World felt a lot like Valheim did, only it looked a lot better.

It was easy to get lost in that stage of New World, both on the map and on your path forward.  It definitely needed something more to keep enough people engaged and playing to be viable, but it felt like a world you could get into.

Maybe making it an MMORPG was a mistake.  Maybe it should have been a co-op, host your own world game like Valheim.  I have to imagine that Amazon would have happily come up with an AWS plan to host private instances of the game.  But and MMORPG was what was promised and an MMORPG was what had to be delivered.

That early beta test culminated in a giant PvP battle in a valley.  It was probably as big of a fight as one could have with the current state of rendering tech, and it was strange and laggy and fun.  That was the other promise of the sandbox, something to at least approach the grand battles of New Eden.

Then the beta was over and Amazon went off to work with what they had found and the feedback they have received.  More beta events came and went as the launch was pushed back again and again in order to get the game right.

Which brings us to the current state of the game.  That rough feeling, that survival vibe, that sense of danger, all gone, paved over by a slick guided PvE experience.  I had skipped some of the interim beta events, having decided that the game was going to be worth the effort when it finally showed up.  But it changed so much.

Some of the early version still comes through.  The crafting is still similar, though it feels a bit out of place, almost awkward now, in the shiny quest drive PvE world the game has become.

It isn’t a bad game.  Far from it.  And clearly a lot of people like the way it has turned out.

It is quite possible that I just haven’t gotten into it enough to find the hook that would keep me invested.  I am notoriously reluctant to get too involved in beta, to get took deep into any game before launch, before everything is “for keeps,” because that advancement is part of the hook a lot of games have in me and dulling that with early play and resets could turn me away… or make me that person who always says that the game was better in beta.  One of my minor claims to fame is that when Aradune asked me over on TorilMUD if I wanted to get into the EverQuest beta I turned him down.  So I might just be bad at getting a read in beta.

But still, I am wary.  I saw an article over at PC Gamer that sort of put a finger on a bit of my angst, the idea that the game had evolved from something different into something trying to be the next World of Warcraft… though even early WoW was a lot less hand-holdy that New World is now.

I will be there at launch all the same.  Like I said, I could very well be wrong, though I’m still just tagging posts “New World” rather than making it a full fledged category yet.  And it is sill another event in the genre.  We’ll see where it ends.